Refund policy
We have a 30- day return policy, which means you have 30-days after receiving your item to request a return.
Handmade items may have unique characteristics or slight imperfections, but if you are unhappy with the item please contact me.
To be eligible for a return, your item must be in the same condition that you received it, unworn with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at kathy.lake@att.net. Please add in the subject line RETURN.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at kathy.lake@att.net.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kathy.lake@att.net.